Testimonials
Everyone at MotoNovo Finance is proud of our progress as a business. Thats why we love hearing from our customers and dealers when we've done a great job. Detailed below are just a few comments we've received recently.
"I've been in the motor retail sector for some 30 years and
I have experienced good times and bad, currently the industry is
very tough and margins are being squeezed to record
lows.
We have always been close to the market and extremely proactive
in looking for extra revenue streams.
Finance sales is an area where we have focused to improve our
profitability and have come against some very stiff competition
from the high street lenders.
Our bargaining position has strengthened since I was introduced
to yourselves. From the start you have always showed a desire to
work with us and made us feel we were doing you the favour rather
than the other way round.
It's so refreshing being able to talk to all the team at
whatever level and feel a sense of belonging.
I have now experienced just about every department in your
company and have been very impressed with everyone's attitude and
helpfulness.
The auditor rang me to arrange a chat and cup of coffee to go
through some deal files. He applied common sense and not a raft of
bureaucracy and the whole experience was very
refreshing.
Michael in funding has been supportive and helpful in every
aspect of the journey.
I met Karl and Mark when you invited me to Cheshire and
experienced your hospitality on a personal level.
You demonstrated a new dimension in motor finance, and the
innovation behind your product to be the best and market leaders,
you've certainly achieved that!
Lastly a massive thank you to you and Justin, great guys and
well done, a very happy new partner!!!"
Steve Phillips, M J Warner Volkswagen
"Their speed with decisions and pay-out's is fantastic, and
the personal service from my Account Manager, Susan, really makes a
difference. I have also been invited to some Corporate Golfing Days
with MotoNovo, where everything has been taken care of, and their
hospitality has been great - even the weather was good!
MyMotoNovo Discount Shopping is a great incentive for me and my
customers - when times are hard, it's nice to get something for
nothing - particularly if it helps me sell more cars!"
Ian Gauld, Dunecht 4X4
"We value one quality above all others and that is service.
The way our account is handled is crucial to our success. Yes,
rates and terms are very important but they are useless if the
deals don't flow.
MotoNovo Finance has been a partner for a number of years. In
that time they have proved they will work hard on the account and
deliver what they promise. That's why they are now our main
provider of consumer finance."
Joe O'Donnell, Managing Director, Shields Land
Rover
"MotoNovo is the only Finance Company that regularly keeps
us up to date on our active agreements. Their Change Alert also
keeps us one step ahead of our competitors ensuring we retain the
customers when they are considering a change of vehicle"
Colin Timms, Shields Group
"We have dealt with MotoNovo Finance for 3 years now.
We expect good service, and MotoNovo delivers. They have
brought fresh ideas and innovation to the business, but more
importantly we value the relationship we have built, and the
personal service we receive."
Jean White, Bridgend Group
"We too were faced with the choice of changing from a
long-standing relationship with another finance provider in the
middle of last year. We chose MotoNovo Finance because their
presentation and people conveyed a commitment to our business goals
and they assured us that we wouldn't regret making such a major
change. Since moving the business across to MotoNovo Finance it's a
decision we've never regretted. Their systems and service are, in
my opinion, the best in the industry and we have commenced a
development program which has made an excellent start in growing
our finance income."
Jane Wright, Eddie Wright Car
Supermarket
"We've been with MotoNovo Finance for a number of years and
have found them to be able to deliver excellent service through the
support of a very knowledgeable and committed team who have made a
measurable difference to our F&I profitability, - especially
over the last 2 years. In that time MotoNovo have advised us on a
number of issues and ideas including amending our sales process and
the recruitment and development of a Business Manager that has
doubled finance income."
Alan Dodson, NMJ Motorhouse
