Join the self-serve revolution

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MotoNovo Self-Serve

We have unleashed the power of self-serve technology into the dealer showroom to help dealers cater for the new era of digital customers.

MotoNovo Self-Serve presents many opportunities for dealers and customers, including facilitating the customer's need to be in control of the finance process, and future-proofing the dealer's business.

Why self-serve?

As digitisation increases, dealers can no longer afford to ignore full integration of their operations. They must work together more closely to create a seamless, multi-channel experience to satisfy customers.

MotoNovo Self-Serve presents many opportunities to dealers and customers:

  • Facilitates the customer's want for more control over the shopping experience
  • Future-proofs the dealer's business
  • Helps dealers offer greater transparency across their operational channels (showroom, online, etc.)
  • Provides a better placement of products and price
  • Offers a simplified financial proposition
  • Improves the point of sale finance experience
  • Gives dealers a way to fight back against online brokers and direct lenders
  • Increases the availability and access of funding for customers

How it works:

  1. Customers can find the car they want from the dealer's showroom or website.
  2. The customer makes an enquiry either online, in the showroom, or over the phone. 
  3. Dealers log into Nexus 2 and have the option of sending a proposal via the standard Nexus 2 method, or via Self-Serve, for the customer to propose themselves.
  4. Customers can review the quotes and apply through the portal for finance.
  5. If accepted, customers are emailed a link to click, read, and sign their contracts.
  6. Dealers recive a copy of the agreement via email and are notified of payout. 
  7. Dealers can arrange the delivery of the vehicle and the customer then gets to drive away happy.

To find out more about MotoNovo Self-Serve, contact marketing@motonovofinance.com


 


 

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