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Digital Tools

Self-Serve

What is Self-Serve?

Offer your customers the ease and convenience of an online finance application journey. Self-Serve allows you to send a quote and online finance application directly to customers for them to complete in their own time and from the comfort of their home.

Benefits of Self-Serve

Benefits for your customers:

  • Increases the availability and accessibility of the finance application
  • Gives customers instant communication of the finance decision
  • Improves the customer journey and experience


Benefits for your dealership:

  • Helps to offer more finance journeys for your customers
  • Has potential to improve your finance penetration
  • Enhances your offering against online brokers and direct lenders

How does it work?

  • The customer enquires about a vehicle
  • The dealer generates a finance quote and sends a link to the online finance application
  • The customer can review quotes (change term, deposit and self-assessed credit score) and apply for finance
  • If accepted, the customer receives a link to click, read, and sign their contracts
  • Like the showroom journey, the dealer will receive a copy of the agreement and notified when the finance is paid out
  • The dealer checks and certifies the driving license upon collection/delivery.
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