Supporting our Account Managers

Customers and dealers have always been at the heart of our business and the dedication of all of our teams helps make that happen. You may remember that last year, we introduced you to our newest Account Managers. For our dealer network, our AMs act as partners, supporting them through regulatory updates, offering guidance, and keeping them up to date with our latest products and propositions.

Since then, they’ve been through our Sales Academy Induction Programme, providing them with all of the tools and skills needed to support our dealer network. Over a 5-month period, our AMs have completed 10 modules through a mixture of virtual and face-to-face sessions. Through workshops and field coached activity, they’re now well equipped to hit the road!

Congratulations to our latest graduates:

• Jonathan Christie
• Nigel Beacom
• Danielle Goulbourne
• Zac Smith
• Joseph Galea
• Matthew Sykes
• Joanna Aldridge
• Nina Middleton

Setting them up with life long skills, hear from Danielle Goulbourne, Zac Smith and Nina Middleton on the positive impact the academy has had;

Danielle Goulbourne

“The Sales Academy was a brilliant experience, it was very insightful for my new position as an Account Manager. But also taught me skills that I can use both in and out of my new role. The induction programme gave me the confidence and the tools to go out and start using the techniques I’ve learnt straight away in real life conversations. All in all, it was a thoroughly enjoyable course, not only to learn alongside like-minded people and create long standing relationships but to also learn consultation skills that will help in any field.” 

Zac Smith

“The Sales Academy Induction Programme allowed me to get an in-depth view of the role of an account manager and how that really differs here at MotoNovo from the usual perception of an Account Manager. Paul really emphasises the value that you as an individual can add to the dealer partners that we work with, as well as arming us with the tools in order to go out and promote the overall MotoNovo proposition to new ones. Overall the induction given on the sales academy, as well as my colleagues as a whole, was second to none and I wouldn’t hesitate to recommend MotoNovo as an employer a year on!”

Nina Middleton

"The Sales Academy Programme gave me a really good insight into the psyche of sales, SPIN & selling. It's helped us all to Improve our skill sets to drive better outcomes for both us and our clients."

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