Step 1: Download the app or go to our MyMotoNovo website
Step 2: Enter your agreement number and details
Step 3: Confirm your email
Step 4: Sign in with your email address
Step 5: Enter the one-time verification code

Step 1: log in to MyMotoNovo (make sure your app is up to date)
Step 2: Create a 6-digit PIN
Step 3: Enable biometric sign-in to use your face or fingerprint
Step 4: Change your pin, enable or disable biometrics anytime in the Privacy and Security section

Step 1: Click 'Make a payment'
Step 2: Select 'Custom payment' and enter the amount (separate to your usual monthly direct debit)
Step 3: Review your payment summary
Step 4: Fill out your bank card details and hit 'Pay'

Step 1: Click on 'Settlement' to view your figure
Step 2: Select 'Pay settlement'
Step 3: Pay the settlement in full or select a custom amount
Step 4: Download your settlement letter

Watch our video for a step by step guide on how to change your payment date, direct debit, phone number and address.